| Subject: Panic and reality in Dili
Dear east-timor list readers,
Few of the articles and opinions circulated on this list address the
context which has caused many people to flee Dili in this week. Some
people writing from far away seem almost eager to spread rumors and gossip
about what is happening here, while many of us here understand that the
exodus from Dili is more about post-traumatic stress and rumors than about
anything real. Other institutions, including several national governments,
issue statements for their own purposes, which reflect reality to varying
degrees.
In fact, there has been no violence here for the last seven days, and
many people travel freely around Dili with no problems. I drove across the
whole city at 9 pm Thursday night and several times since then, and all
was quiet. Electricity and water are functioning normally (much better
than during most of the past six years). Timor Telecom, on the other hand,
is not capable of handling peak phone and SMS loads and has become
dysfunctional several times, a problem which will hopefully be addressed
in coming weeks. But for last few days it has worked OK.
Most people's fears are based on their past experiences -- not just
1999 but 24 years of Indonesian military atrocities -- rather than on
actual evidence or current realities. It's true that this fledgling
government should have handled things better, and that several years of
training by international advisors have failed to impart basic principles
about rumor control, community policing, military-community relations,
inappropriate display of big guns, prioritizing public concerns, and using
the media to maintain calm. Nothing has been done to teach people in the
wider population about post-traumatic stress. But we should realize that
panic does not mean there's a rational basis for fear, especially among
traumatized people with few psychological or material reserves.
Many commentaries on the current situation refer to December 4, 2002 or
to 1999, two recent times when groups of violent men spread panic in Dili.
January 2, 2005 is equally relevant. On that day, a week after the tsunami
in Aceh, a few people spread rumors in Dili and nearby coastal areas that
a tsunami was about to strike and kill everybody. After large numbers of
people fled to the mountains (disbelieving police assurances that there
was no impending tsunami), many houses were robbed.
Over the last few days, I've been interviewed by several foreign
journalists who asked what was happening here and who was behind the
violence. I said that I didn't know, that I have heard many rumors but
haven't been able to verify them. I also told them that anyone who claimed
to know and told them a juicy story probably couldn't verify their story
either, and that responsible reporters would not publish unverified
rumors. Of course that makes their jobs harder and may mean they have
nothing easy to write about. Long-standing social, economic, psychological
and governance problems are not as sexy as conspiracies, riots and wars,
even if they are more real (albeit much harder to solve).
Propagation of sensationalist rumors, especially by international media
or people outside Timor-Leste, only adds to the panic. Many Timorese here
have received phone calls from friends and relatives overseas, saying they
heard about some massive violent event on the media or by email, and are
calling to see if their families are OK. The natural reaction of some Dili
residents (although some have the judgement to understand the reality) is
"what do they know that I don't?" or "if it's in the
foreign media it must be true," which only adds to the panic. But if
you ask people what they are afraid of, who they are running from, or even
where they are running to, they don't know. In many cases, an hour of
rational discussion has persuaded families not to flee, keeping the option
open to shelter in a nearby church or school if violence begins. But in
most families this discussion never happens.
In the last few days, public officials and the local media have shown a
better understanding of people's perceptions and fears, and of what should
be done (in addition to leaders' televised appeals for calm) to reduce the
level of panic. This will hopefully continue in the following week,
assuming that recent initiatives are followed through.
In the mean time, life in Dili continues peacefully, while we wait for
clear facts -- and for our neighbors to return home.
-- Charlie Scheiner, La'o Hamutuk
******************************
Charles Scheiner La'o Hamutuk (The East Timor Institute for
Reconstruction Monitoring and Analysis) P.O. Box 340, Dili, Timor-Leste
Telephone: +670-3325013 or +670-7234335 (mobile) email: charlie@laohamutuk.org
website: http://www.laohamutuk.org
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